State pensioners could be due up to £8,900 after ‘shameful shambles’ uncovered

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Recently, MPs slammed the DWP’s processes as a “shameful shambles”.

Dame Meg Hillier MP, Chair of the Public Accounts Committee, said: “For decades DWP has relied on a state pension payment system that is clunky and required staff to check many databases – and now some pensioners and the taxpayer are paying in spades.  

“Departments that make errors through maladministration have a duty to put those it wronged back in the position they should have been.

“In reality DWP can never make up what people have really lost, over decades, and in many cases it’s not even trying.



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