Fraudsters are sending emails that claim to come from TV Licensing. The message says that their direct debit have failed and they need to pay to avoid prosecution.
If people get an email like this, they are warned to avoid the link.
Their website states: “If you get an email like this, don’t click on the link.
“Delete the email. Don’t reply to it.”
They have given their top tips to avoid scam messages.
The email showcases that phishing scams can often be quite realistic, using similar terminology and sign offs that the genuine TV Licensing team would use.
However, TV Licensing offers advice on their website illustrating what customers should look for specifically in suspected scam emails to identify whether it is genuine.
TV Licensing notes that they will always include customers’ names in the email which can sometimes also be accompanied by a part of their postcode.
With this in mind, any emails which begin with the likes of “Dear Customer” will likely be a scam.
Emails will also be sent from email@example.com or firstname.lastname@example.org or email@example.com for TV Licensing payment card customers who make mobile payments through the TVL Pay app.
Customers can check the email address of the sender by selecting the sender’s name.
TV Licensing noted that scammers will hide the true email address they are using.