How to ease eczema: Graham's Natural flooded with orders after TikTok video

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An Australian family’s business is booming after a series of TikTok videos of their miracle homemade eczema cream sparked 3,000 orders in just two days.

Geoff and Shannon Graham from the Gold Coast, founded Graham’s Natural after concocting the C+ Eczema and Dermatitis Cream formula in their kitchen 20 years ago to relieve their eldest son Ryan’s severe eczema.

When they first started out they had to sell their two cars to pay for their first batch of products.

Now they run their booming business alongside Ryan, 24, and their daughter Kirra, 22.

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Geoff and Shannon Graham from the Gold Coast, founded Graham's Natural after concocting the C+ Eczema and Dermatitis Cream formula in their kitchen 20 years ago

Geoff and Shannon Graham from the Gold Coast, founded Graham’s Natural after concocting the C+ Eczema and Dermatitis Cream formula in their kitchen 20 years ago 

As Geoff knows all too well how debilitating eczema can be, he wanted to get the word out to fellow sufferers

As Geoff knows all too well how debilitating eczema can be, he wanted to get the word out to fellow sufferers

Geoff and Shannon started Graham's Natural more than 20 years ago after creating the C+ Eczema cream in their kitchen for their son Ryan who had severe eczema as a young child

Geoff and Shannon started Graham’s Natural more than 20 years ago after creating the C+ Eczema cream in their kitchen for their son Ryan who had severe eczema as a young child

When Geoff was a baby he was in and out of hospital with one of the ‘worst cases of eczema doctors had seen’ and after years of suffering he was dreading potentially passing the hereditary condition down to his children. 

‘When someone says just stop scratching, this is like saying ‘I will stop scratching if you stop breathing’ – this is how intense and difficult eczema is to live with every day,’ he told FEMAIL. 

‘To our shock, maybe more from me as I knew I had passed on the eczema gene, when Ryan was about six months of age, he was showing signs of severe eczema and before we knew it, Ryan was covered from head to toe.’

After a TikTok clip showcasing the business went viral with more than 11.4million views, Graham's Natural received more than 3000 orders

After a TikTok clip showcasing the business went viral with more than 11.4million views, Graham’s Natural received more than 3000 orders

When Ryan was a young child he was'covered head to toe' with painful eczema so his parents would have to wrap Ryan up in cling film to help the skin sweat

When Ryan was a young child he was ‘covered head to toe’ with painful eczema so his parents would have to wrap Ryan up in cling film to help the skin sweat

To relieve his itchy skin, the parents would have to wrap Ryan up in cling film to help the skin sweat and stop him from scratching and would treat the eczema with cortisone drugs as well as antibiotics when it became infected. 

Geoff, who had just come out of the construction industry and Shannon, then a flight attendant, didn’t have any medical qualifications but decided they wanted to treat Ryan’s eczema with a more natural approach. 

‘This set us on a path to research everything we could about eczema,’ Geoff said. 

‘We would make up samples every night in our home kitchen with myself being the guinea pig to trial and error their effectiveness.’ 

For months, Geoff and Shannon experimented in their kitchen to find a natural solution to Ryan's severe eczema and after countless experiments, the couple finally found three formulas

They were the C+ cream, bath and body oil and the internal Mega Oil with Omega 3 which cleared Ryan's skin in a matter of months

For months, Geoff and Shannon experimented in their kitchen to find a natural solution to Ryan’s severe eczema and after countless experiments, the couple finally found three formulas

For months, Geoff and Shannon experimented in their kitchen to create a solution that did three main things: reduce itchiness, reduce heat and inflammation and help control bacteria on the skin. 

After countless experiments, the couple finally found three formulas they were happy with: the C+ cream, bath and body oil and the internal Mega Oil with Omega 3 made from plant based ingredients as many skin sufferers have an allergy to seafood. 

With the three products, Ryan’s skin cleared up in three months and Geoff and Shannon went through the all the hoops to get them approved and ready to sell. 

As Geoff knows all too well how debilitating eczema can be, he wanted to get the word out to fellow sufferers and had customers share their success stories and photos. 

‘This is when our lives changed and the business took off, we had people all over Australia wanting the products we had developed for Ryan,’ Geoff said.

Ryan created a TikTok video telling the business' unique story which went massively viral with more than 11.4million views and saw the family inundated with orders

 Ryan created a TikTok video telling the business’ unique story which went massively viral with more than 11.4million views and saw the family inundated with orders

‘We started Grahams Natural Alternatives with $14,000 after selling two cars to pay for our first batch of products from our manufacturer.’ 

Graham’s Natural has grown substantially over the past 20 years and expanded to treat all sorts of skin conditions including dermatitis, psoriasis, rosacea, and acne – they even have a line of products for pets with itchy skin.  

A year ago, Kirra enlisted the help of her friend Bridget to help market Graham’s Natural and created a TikTok account, The Eczema Diaries, which Geoff said has been a ‘game changer’.

Ryan created a TikTok video telling the business’ unique story which went massively viral with more than 11.4million views and saw the family inundated with orders.  

A year ago, Kirra enlisted the help of her friend Bridget to help market Graham's Natural and created a TikTok account, The Eczema Diaries, which Geoff said has been a'game changer' with the family inundated with orders

The family have since been in the warehouse packing orders thanks to their new found online fame, sending out orders for their skin healing products in Australia and all over the world

A year ago, Kirra enlisted the help of her friend Bridget to help market Graham’s Natural and created a TikTok account, The Eczema Diaries, which Geoff said has been a ‘game changer’ with the family inundated with orders

‘After several of these viral Tik Tok videos we sold out of the C+ Cream, we were selling a C+ Cream every minute for the first three days,’ Geoff said.

The family have since been in the warehouse packing orders thanks to their new found online fame, sending out orders for their skin healing products in Australia and all over the world. 

Graham’s Natural products are available online or from Chemist Warehouse  in Australia and New Zealand and in Boots and Holland and Barret in the UK and Ireland.  

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